Have you ever noticed that when some individuals speak everyone listens? This can be frustrating when you feel you have something important to say and may feel you have trouble being heard or making an impact. If you’ve ever found yourself in this situation then consider the following keys. The 3 most important things to understand to improve your communication are: 1. It’s not what you say but also how you say it. The tone of your voice, the variety and interest you create a